Please note
The repair department will not be available from 20/12/2024 until 06/01/2025! In urgent matters, please get in touch with your known contact person or send us an e-mail to repair@remove-this.primion.eu. We will take care of your request immediately from 07/01/2025. Thank you for your understanding.

Repair Checks and Repair Orders for Defective Devices

If our devices do not function properly, you have the option of returning defective devices to us with the documents listed here below.

Our currently valid repair and return policy can also be found here on this page as a download.

Forms for return deliveries

Return policy and costs

Icon for information

Further information

Do you need further information about repairs or do you have any questions?
Contact us from Monday to Friday between 8 am and 12 pm at:
repair@remove-this.primion.eu | +49 7573 952-910

to top
Call us at +49 7573 9520

or arrange a callback:

close